Privacy Policy

Last updated: Sep 2026

1. About this Privacy Policy

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect when you use our website and how we use it.

Highland Fae Chronicles ("we", "us", or "our") is responsible for the information collected through this website.

2. Information we collect

When you use our website, we may collect information that you choose to provide to us, including information submitted through our request form.

This may include:

• Your name.

• Your email address.

• Details of your request.

• Any other information you choose to include in your message.

We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device information and information about how you use the website.

3. How we use your information

We use your information to:

• Respond to your requests and enquiries.

• Provide information or services you have asked for.

• Communicate with you about your request.

• Improve our website and services.

• Keep appropriate business records.

• Comply with legal obligations where necessary.

We will not use your information for unrelated purposes without a lawful reason to do so.

4. Our request form

When you submit a request through our website, the information you provide is sent to us so that we can respond to you.

Please do not include sensitive or unnecessary personal information in the form.

5. Analytics

We may use analytics services to understand how people use our website and to help us improve it.

These services may collect information such as your IP address, device type, browser type, pages visited, approximate location and how you interact with our website.

We may use Squarespace Analytics and/or Google Analytics, depending on the services enabled on our website.

Where required by law, we will ask for your consent before using non-essential analytics cookies.

Analytics information is generally used in an aggregated or statistical form to help us understand website performance and visitor behaviour.

6. Instagram

Our website may link to or display content from our Instagram account.

If you visit or interact with Instagram content, Instagram/Meta may collect information about you according to its own privacy and cookie policies.

We are not responsible for the privacy practices of Instagram or other third-party websites.

7. Who we share information with

We may share your information with trusted service providers where necessary to operate our website and respond to your requests.

For example, your information may be processed through:

• Squarespace, which hosts our website.

• Our email or communication provider.

• Analytics providers such as Google Analytics, where applicable.

• Other service providers that help us operate our business.

We do not sell your personal information.

8. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to deal with your request and meet any legal, accounting or reporting requirements.

9. Your rights

Under UK data protection law, you may have rights over your personal information, including the right to:

• Ask for a copy of the information we hold about you.

• Ask us to correct inaccurate information.

• Ask us to delete information in certain circumstances.

• Object to or restrict certain uses of your information.

• Withdraw consent where we rely on consent.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.